TV Show

Federal CIO | Demystifying AI | Enhancing Veteran Services

Written by Fed Gov Today | Dec 12, 2024 4:25:06 PM

 

Original Broadcast 12/15/24

Presented by Booz Allen

Modernizing Federal IT: Foundational Steps Toward Transformation

Clare Martorana, Federal CIO discusses the ongoing federal IT modernization efforts, emphasizing foundational work required before achieving true transformation. Highlighting cybersecurity, AI, and digital service delivery, she outlines the Biden administration's priorities and the role of partnerships in driving these advancements. Martorana underscores the need to address legacy IT and improve government-customer interactions through streamlined digital experiences.

Key Takeaways:

  • Cybersecurity First: Cybersecurity remains a top priority, reflecting the lessons learned from incidents like SolarWinds.
  • Legacy IT Burden: Addressing technical debt is crucial for transformation; modernization must precede innovation.
  • Streamlining Digital Services: Simplifying government websites and enhancing digital experiences for citizens reduces barriers and bureaucracy.

Making AI a Team Sport: Empowering Federal Agencies in AI Integration

Catherine Ordun, Vice President, AI at Booz Allen emphasizes the importance of demystifying AI and making it accessible across all levels of federal agencies. She discusses the foundational steps for AI literacy, upskilling teams, and integrating AI into workflows. Ordun highlights Booz Allen's Modern AI Primer as a resource to guide agencies in practical AI application and encourages collaboration for responsible AI implementation.

Key Takeaways:

  • AI Literacy: Educating teams on AI's practical uses in workflows is essential for reducing fear and increasing adoption.
  • Team Collaboration: Successful AI implementation requires involvement from project managers, mission experts, and IT staff.
  • Overcoming Hype: Agencies must focus on realistic AI applications, ensuring technology solves specific problems rather than succumbing to sensationalized expectations.

Link: The Modern Artificial Intelligence Primer

AI at the VA: Pioneering Use Cases to Enhance Veteran Services

Charles Worthington, CTO & Chief AI Officer at VA shares the VA's approach to AI integration, leveraging a use-case inventory to prioritize over 200 AI projects. From medical imaging to ambient AI scribes, these initiatives aim to improve healthcare delivery and reduce administrative burdens. Worthington stresses collaboration within the healthcare sector and strategic investments to integrate AI seamlessly into VA operations.

Key Takeaways:

  • Use-Case Driven Innovation: The VA's 200+ use cases demonstrate AI's potential to address specific challenges in healthcare and benefits delivery.
  • Cross-Sector Collaboration: Partnerships with private healthcare organizations enhance AI adoption through shared best practices and rigorous testing.
  • AI Integration Challenges: Combining off-the-shelf AI tools with existing systems requires strategic planning to ensure affordability and scalability.