Modernizing Government Operations Through Customer Experience, Cloud Security, and Financial Oversight

Jonathan Witter, Director of DFAS, discusses the agency's effort to reorganize around customer needs by consolidating business lines, modernizing technology, and applying artificial intelligence to improve both employee productivity and mission performance. He explains how streamlining operations has already reduced customer service requests while creating opportunities to standardize workflows, expand digital services, and strengthen trust in DFAS products and services.

From the FedRAMP Summit,Rep. James Walkinshaw, VA-11, shares his perspective on the program's next phase as Congress prepares for reauthorization. He highlights progress made through automation and process improvements while emphasizing the importance of technical expertise, workforce capacity, and reducing duplication...

FedRAMP’s Next Era: Building a Faster, Smarter and More Trusted Cloud Security Program

The latest edition of Innovation in Government, recorded at the Carahsoft Summit on FedRAMP, examines the transformation underway across the federal government’s cloud security ecosystem. 

Financing the Future: From Acquisition to Execution in the Digital Era

Rear Adm. Mike Campbell, Director of Systems Integration and Chief Engineer for the U.S. Coast Guard, discusses the service’s historic investment in cutters, aircraft, technology, cyber capabilities and shore infrastructure. He also explains how the Coast Guard is reorganizing around the full system life cycle—from requirements and acquisition through deployment, sustainment and disposal.

Bobby Hart, Partner at EY, examines what it takes to turn technology investments into lasting enterprise transformation. He explains why successful modernization depends on leadership, governance, workforce engagement, business-process change and reliable data—not technology alone.