AI: Exploring Strategies to Enhance Government Missions and Operations

• Jamie Fitzgibbon, AI/ML Portfolio, DIU
• Mittal Desai, CIO & CAIO, FERC
• Zach Whitman, Chief Data Scientist & Chief AI Officer, GSA

Jamie Fitzgibbon, Mittal Desai and Zach Whitman discuss the integration of AI within government operations. They highlight how AI is being utilized for both mission delivery and back office functions. At GSA, AI use cases include content generation and coding assistance, while FERC is focused on prototyping AI for regulatory rulemaking, safety inspections, and market surveillance. DIU emphasizes AI's role in enhancing mission readiness and operational efficiency. The discussion underscores the importance of foundational infrastructure and collaboration with industry partners, and stresses that successful AI implementation requires a close partnership between technologists and subject matter experts to address specific operational needs and ensure effective outcomes.

Key Takeaways:

1. AI Integration: Agencies are applying AI across mission-critical tasks and back office functions, with collaboration and foundational infrastructure being key to success.

2. Diverse Use Cases: GSA is exploring AI for content generation and coding, FERC is prototyping AI for rulemaking and safety, and DIU focuses on enhancing mission readiness and operations.

3. Human-AI Collaboration: Effective AI implementation requires close collaboration between technologists and subject matter experts to ensure relevant and actionable outcomes.