Critical Evolution of Supply Chain Management in Business Reputation and Resilience

Presented by Interos and Carahsoft

Jennifer Bisceglie, CEO and founder of Interos, highlighted the heightened relevance of supply chain management in today's business environment, particularly post-pandemic. She pointed out that businesses are now more accountable for their supply chains due to increased scrutiny from both the public sector and consumers. Bisceglie explained that companies are required to understand and mitigate various risks including financial, cybersecurity, geopolitical, and catastrophic risks to maintain operations during crises. She emphasized the need for continuous monitoring and leveraging technology to adapt quickly to changing circumstances, reflecting a significant shift from traditional practices to a more dynamic approach in managing supply chains.

Key Takeaways:

1. Increased Accountability: Businesses are no longer able to ignore their supply chains; the pandemic has underscored the need for robust management systems to ensure timely fulfillment of orders and operational continuity.

2. Risk Management Diversity: Companies must address multiple types of risks—financial, cybersecurity, environmental (ESG), geopolitical, and catastrophic—to maintain a resilient supply chain.

3. Technological Integration: The use of advanced technology is crucial for real-time monitoring and management of supply chains, allowing companies to react swiftly to disruptions and maintain secure operations.