Matt Beran, Industry Lead for Global Defense and Intelligence Programs at Appian

October 23, 2024

Presented by Appian

Driving Process Automation in Defense and Intelligence

Matt Beran, Industry Lead for Global Defense and Intelligence Programs at Appian, shares insights into how federal agencies, especially in defense and intelligence, can enhance their operational efficiency through the strategic application of process automation. He breaks down the process into three critical components: process orchestration, automation, and intelligence. Beran explains how these elements work together to streamline workflows, reduce bottlenecks, and ensure better mission outcomes. He emphasizes that by leveraging automation tools like Robotic Process Automation (RPA), agencies can reduce human workload while improving accuracy and speed in mission-critical tasks. Beran also highlights common challenges faced by agencies, such as the frequent lack of awareness about reusable intellectual property (IP) across departments. This leads to inefficiencies as agencies often create duplicate solutions rather than reusing existing ones. He argues that greater market research and collaboration within federal agencies could unlock untapped potential by allowing them to reuse already developed technologies and solutions. 

Key Takeaways:

1. Beran outlines process orchestration, automation, and intelligence as essential tools for streamlining federal operations and improving efficiency in mission-critical tasks.

2. Automation can be applied to case management tasks like investigations and claims, helping streamline processes and improve overall results.

3. A lack of awareness about existing intellectual property (IP) within the federal government presents challenges. By identifying and reusing IP, agencies can save time, reduce costs, and foster greater collaboration across departments.