Cyber Workforce Development | Human-Centered Design | DIU Evolution



Presented by Accenture Federal Services

Developing a Cyber Workforce at DoD

IMG_1664Matthew Isnor, Program Lead for Cyberspace Workforce Development in the Office of the Chief Information Officer at the Department of Defense discusses the Department of Defense's initiative to enhance its cyber workforce, aiming to make DoD an attractive employer. The focus is on establishing a qualification program to ensure the workforce is skilled and capable, leveraging technology and innovations like AI, data science, and software engineering. The initiative builds on the existing information assurance workforce, expanding its scope to meet future cyber challenges.

Key Takeaways:

  • Emphasizes the aim to attract and upskill cyber talent within the DoD.
  • Discusses the implementation of a comprehensive cyber workforce qualification program.
  • Highlights the importance of integrating emerging technologies like AI and data science into cyber operations.

1701783433628Embracing Human-Centricity in Federal Services

In the interview, Michael Gavin is Managing Director, and Lauren Oliver, Growth and Strategy Lead, Customer Experience at Accenture Federal Services, delve into the concept of transitioning federal services towards a more human-centric design approach. They differentiate "human by design" from traditional human-centered design methodologies, underscoring a shift towards intentional and profound integration of human experiences in technology and service development. This strategy aims to transform interactions between government services and users, enhancing trust and efficacy. Their insights suggest a significant paradigm shift, advocating for inclusivity and meaningful engagement in public sector innovations.


Key Takeaways:

  • Advocate for a shift towards human-first approaches in service and technology design.
  • Warn against the commoditization of human-centered design, emphasizing depth and authenticity.
  • Connect design practices with the enhancement of trust between government agencies and the public.

Innovating Defense through DIU's Evolution

Capt. Alex Campbell, Director of the Maritime Portfolio, DIU: Capt. Campbell outlines the transformative journey of the Defense Innovation Unit (DIU) into its third iteration, focusing on scaling innovation to achieve strategic impact. The initiative seeks to bridge commercial technology with military application, fostering collaboration with combatant commanders and integrating innovative IMG_1801solutions into the defense ecosystem, thereby maintaining technological superiority and addressing critical national security challenges. 

 Key Takeaways:

  • Outlines DIU's evolution towards leveraging commercial tech for strategic defense impact.
  • Stresses the importance of collaboration with combatant commanders and integrating innovations within the defense sector.
  • Aims to maintain technological superiority by aligning defense strategies with technological advancements.

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